Full Terms & Conditions

Applicable to All Services & Products

1. Scope of Agreement

These Terms & Conditions apply to all services and products provided by Equimech, including:

  1. Group Classes (Equipilates, Rider Conditioning, Hiitlates)

  2. Biomechanics Assessments, Corrective Programmes, and Personal Training

  3. On-Horse Instruction and Rider-Horse Corrective Work

  4. Equimech 360 Rider-Saddle-Horse Assessment

  5. Saddle Sales and Related Products

Confirmation of a booking or payment of a deposit constitutes acceptance of these terms.

2. Physical Activity Disclaimer

You are advised to start slowly and increase your level of activity gradually, regardless of your current fitness level. If you are in any doubt about the suitability of these activities, please consult your GP before proceeding.

Our exercise programmes are designed to improve muscle tone, strength, balance, coordination, endurance, and flexibility. Sessions may include physical activity such as stretching, weighted exercises, bodyweight training, or mounted work. You may experience elevated heart rate, faster breathing, heat, and a degree of awkwardness depending on your experience and conditioning.

You are encouraged to ask questions at any time if you are unclear about instructions. Participation carries some risk, including but not limited to muscle soreness, joint strain, or physical discomfort. If at any point you feel unwell or experience pain, stop immediately and notify the instructor.

By participating, you confirm that:

  • You understand the risks and benefits.

  • You agree to ask for clarification as needed.

  • You can withdraw at any time without consequence.

  • Relevant training and health information may be securely shared between Equimech staff involved in service delivery.

3. Equimech 360 Rider-Saddle-Horse Assessment

Equimech 360 (E-360) is a Rider-Saddle-Horse Assessment developed in collaboration with Ergox2 and VBR, Sweden. This comprehensive protocol evaluates the rider, saddle, and horse as an interconnected triad—each influencing the others in a continuous, 360-degree cycle. A dysfunction in any one element can negatively affect the others, compromising not only performance but also the welfare of the horse.

The E-360 Assessment consists of six key elements, each reviewed for compliance with protocol standards, as far as can be reasonably determined through non-intrusive visual inspection, testing and measurement.

Saddle fittings proceed only if both horse and rider meet minimum readiness standards. Feedback and referral to relevant professionals (e.g., vet, physio, coach) may be provided.

Equimech reserves the right to delay or withhold saddle fittings until readiness is achieved.

4. Saddle Fitting & Sales – Terms

  • Saddle fittings are carried out using Ergox2 and VBR’s fitting protocol.

  • Saddle trials and sales proceed only when horse and rider meet readiness requirements as defined in the Equimech 360 process.

  • Saddles are custom-fit and intended for the specific horse-rider combination assessed. Using the saddle on any other horse or rider without approval may void the warranty.

  • All warranty terms are subject to the conditions of normal, non-professional use as per the manufacturer:

  • Used on 1–2 fitted horses in normal weather

  • Worn with smooth boots/chaps and soft stirrup leathers

  • Follow all cleaning instructions (conditioning required).

  • Saddle must be stored properly and protected from damage.

  • Inspected annually by an approved fitter

  • Tree and panels maintained by an authorised serviceperson

  • Not used post-accident or outside recommended conditions

Warranties:

  • 2 years craftsmanship

  • 5 years tree subject to conditions above. Improper use voids warranty.

Return Policy:

  • Custom or made-to-order items (e.g. Ergox2 saddles) are non-refundable unless faulty or not as specified.

  • Off-the-shelf products may be returned within 14 days if unused and in original condition.

5. Payment Terms

  • Services must be paid in full by the time of delivery unless otherwise agreed.

  • Saddle orders typically require a 50% deposit; remaining balance due upon delivery or fitting.

  • Payment methods include BACS

Failure to pay within 7 days of due date may result in service suspension.

6. Cancellation & Postponement

  • For services 1–3, 24 hours’ notice is required to cancel or reschedule.

  • For Equimech 360 and saddle fittings, 48 hours’ notice is required.

  • Late cancellations may incur a charge up to the full session fee.

Equimech reserves the right to cancel services or orders due to non-payment, lack of readiness for fitting, or unforeseen circumstances.

7. Limitation of Liability

Equimech is not responsible for injuries or issues resulting from failure to follow professional advice, incorrect saddle use, or misuse of equipment.

We are not liable for any indirect, incidental, or consequential damages arising from your use of services or products.

8. Data & Privacy

Equimech collects data to support clinical and educational work. Media such as photos or videos may be used for service delivery and documentation. Consent will be sought before any public use (e.g. case studies, social media).

Personal data will never be sold or shared beyond what is required for product manufacturing or legal compliance.

9. Dispute Resolution

Equimech aims to resolve all issues professionally. If a formal complaint arises, please contact us in writing. If unresolved, we may suggest a third-party mediator.

10. Governing Law

These terms are governed by the laws of Northern Ireland. Legal proceedings must be brought in Northern Irish or UK courts.